Information We Collect
We may collect personal information that can identify you, including your name, email address, phone number, company name, job title, and billing or payment details. In addition, we collect account-related and usage data such as login credentials, user preferences, campaign and outreach activity, and system logs. We also automatically collect certain technical information when you use our platform, including your IP address, device and browser information, pages visited, actions taken, and data collected through cookies and similar tracking technologies.
How We Collect Information
We collect this information directly from you when you sign up, fill out forms, make payments, or interact with our services. We may also collect data automatically through analytics tools and cookies, as well as from integrations you choose to connect, such as CRM systems, APIs, or other third-party platforms.
How We Use Your Information
We use your information to provide, operate, and maintain our services, to manage your account and subscriptions, to process payments, and to improve product performance and user experience. We may also use your data to communicate with you regarding updates, support, and marketing, and to ensure compliance with applicable legal obligations.
Data Processing Roles
With respect to data processing roles, you act as the data controller for any contact or outreach data that you upload or process through SendRoq. SendRoq acts as a data processor on your behalf for such data. You are solely responsible for ensuring that your use of any personal data complies with applicable laws and regulations, including obtaining necessary consents where required.
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze usage patterns, and remember your preferences. You can control or disable cookies through your browser settings; however, doing so may affect certain functionalities of the platform.
Sharing Your Information
We may share your information with trusted service providers who assist us in operating our platform, such as hosting providers, payment processors, and analytics services. We may also share data with integration partners if you connect third-party tools, and with legal authorities if required by applicable law. We do not sell your personal data.
Data Retention
We retain your information for as long as your account remains active, as necessary to provide our services, and as required to comply with legal obligations. You may request deletion of your data at any time by contacting us.
Data Security
We implement industry-standard technical and organizational measures to protect your data, including encryption, secure infrastructure, and access controls. However, no system can be guaranteed to be completely secure.
Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data, including the right to access, correct, delete, or restrict processing of your data, as well as the right to withdraw consent. To exercise these rights, you may contact us at support@sendroq.com.
International Data Transfers
Your information may be processed and stored in countries outside your jurisdiction. In such cases, we take appropriate measures to ensure that your data is protected in accordance with applicable laws.
Children & Third-Party Links
SendRoq is not intended for individuals under the age of 16, and we do not knowingly collect personal data from children. Our website may also contain links to third-party websites or services, and we are not responsible for their privacy practices.
Acceptable Use & Compliance Obligations
SendRoq is designed to facilitate professional outreach and automation. By using our platform, you agree to comply with all applicable laws and platform policies, including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and international anti-spam regulations where applicable. You also agree to comply with the Terms of Service and policies of LinkedIn. You are responsible for ensuring that you only contact individuals where you have a lawful basis, and that you do not engage in unsolicited, misleading, or abusive messaging. You must respect opt-outs and user preferences and avoid using the platform for phishing, fraud, harassment, or unauthorized data collection. We reserve the right to suspend or terminate accounts that violate these obligations and to cooperate with legal authorities when required.
Indian Data Protection Law
SendRoq complies with applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023. We process personal data only for lawful purposes, with consent where required, and in accordance with principles such as data minimization and purpose limitation. If you are located in India, you have the right to access your personal data, request correction or erasure, withdraw consent, and nominate another person to exercise your rights. Requests may be made by contacting us at support@sendroq.com. Under applicable law, SendRoq acts as a Data Fiduciary for user account and billing data, and as a Data Processor for outreach or contact data processed on behalf of users. Users are responsible for ensuring that any third-party personal data they upload has been collected and processed lawfully.
LinkedIn Disclaimer
SendRoq is an independent software platform and is not affiliated with, endorsed by, or sponsored by LinkedIn. Users are solely responsible for ensuring that their use of SendRoq complies with LinkedIn's Terms of Service. The use of automation tools may carry risks, including account restrictions or suspension, and SendRoq shall not be liable for any consequences arising from violations of third-party platform policies.
Changes to This Policy
We may update this Privacy Policy from time to time, and any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, you may contact us at: SendRoq https://sendroq.com Email: support@sendroq.com Address: [Insert Address]